Course syllabus SMK - Quality Management System (FFWT - SS 2019/2020)

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Course code: SMK
Course title in language of instruction: Systém managementu kvality
Course title in Czech: Quality Management System
Course title in English: Quality Management System
Mode of completion and number of credits: Exam (5 credits)
(1 ECTS credit = 28 hours of workload)
Mode of delivery/Timetabled classes: full-time, 2/1 (hours of lectures per week / hours of seminars per week)
part-time, 14/0 (lectures per period / seminars per period)
Language of instruction: Czech
Level of course: master; master continuing
Semester: SS 2019/2020
Name of lecturer: doc. Ing. Daniela Tesařová, Ph.D. (examiner, instructor, lecturer, supervisor)
Prerequisites: State Bachelor Examination
Aims of the course:
Target of the subject is to grand the knowledge from the branch of complex quality management, the acquirement of main principles, which are important for the quality of final products in entire PDCA cycle. It means in the stage of developing, production, delivery including a customer service in the duration of guarantee and after the duration of guarantee, the effective analysis incoming quantity into the production process, the role of firm management in QM, process quality management.
Course contents:
1.History of testing, systems of quality management, quality system security in wood treatment production (allowance 2/1)
2.Principles of certification, metrology with quality pyramid in QMS, quality policy, principles of quality audits, managed documents (allowance 2/0)
3.Metrology nad testing (allowance 2/1)
4.Quality standards on operation ČSN EN ISO 9000,9001,9004 (allowance 2/0)
5.Modern integrated systems of quality, acquirement main principles that have the most important influence on quality of final products (allowance 2/0)
6.Process quality management, definition of process, methods of quality planning and controls, systems of measurement in QMS (allowance 2/1)
7.Tools and methods of the continual improvement of quality, merit and procedure of management quality, cycle of PDCA, method of Quality Journal, strategy of six sigma (allowance 3/1)
8.Management review of quality management, benchmarking, SWOT analysis, (allowance 2/1)
9.Policy of quality in pre-production stage. QFD method, purposal review, FMEA method, Pareto chart (allowance 3/2)
10.Measurements of quality in production stage, disagreements, seven basic quality tools (allowance 2/2)
11.Seven new quality tools, evaluation process capability, evaluation of production facility capability, evaluation of measurement systems (allowance 2/2)
12.Statistical acceptance, identification in quality systems, management of disagreements (allowance 2/3)
13.Quality in post-production stage, monitoring and measuring of costumer's satisfaction and costumer's loyalty, responsibility for product (allowance 2/1)
Learning outcomes and competences:
Generic competences:
-Ability to analyse and synthesize
-Professional knowledge
-Quality concept awareness
-Skilled at utilizing and processing information

Specific competences:
-Abilities and knowledge in ways of using he tool using in measuring quality
-Abilities in quality management
-Technical problems analysis and resolution

Type of course unit: required
Year of study: Not applicable - the subject could be chosen at anytime during the course of the programme.
Work placement: There is no compulsory work placement in the course unit.
Recommended study modules: -
Learning activities and study load (hours of study load):
Type of teaching methodDaily attendanceCombined form
Direct teaching
     lecture28 h14 h
     practice14 h0 h
     public presentation (oral)1 h1 h
     preparation for exam60 h87 h
     preparation of presentation17 h18 h
     elaboration of reports20 h20 h
Total140 h140 h
Assessment methods:
The course is completed after delivering four computing protocols of quality control ( control chart , histogram, fishbone diagram ) and an oral examination. The exam consists of two questions in the field of quality management. Student must be in the oral test - show good orientation and knowledge in the field of quality management.
Recommended reading:
TypeAuthorTitlePublished inPublisherYearISBN
RQNENADÁL, J. et al.Moderní systémy řízení jakosti: quality managementPrahaManagement Press2007978-80-7261-071-6
RQPLURA, J. -- NENADÁL, J. -- HUTYRA, M.Základy managementu jakostiOstravaVysoká škola báňská - Technická univerzita Ostrava200580-248-0969-9
RQTRÁVNÍK, A.Kvalita nábytku a kritéria jejího hodnocení80-7157-663-8
RQTRÁVNÍK, A.Řízení jakostiBrnoMendelova zemědělská a lesnická univerzita200280-7157-588-7
RQČSN EN ISO 90001 (01 0321) Systémy managementu jakosti - PožadavkyPrahaČeský normalizační ústav2002


Last modification made by Ing. Alice Malá on 11/20/2019.

Type of output: